Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
A 25.00 USD flat fee will be deducted from your refund to cover the original shipping costs. The customer is responsible of the returning postage cost.
All customs neons sales are FINAL. If you have any questions or concerns with a product on our site, please send us an email at firstname.lastname@example.org before committing to purchase.